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Terms & Conditions


This agreement exists between the customer (you) and generoCity LLC. Once generoCity receives and accepts an order. The order may be accepted by generoCity, at our discretion. We reserve the right to refuse service to anyone for any reason at any time. Each order is considered as a separate agreement.


Anyone at the delivery address who receives and signs for the goods shall be presumed by generoCity as authorized to receive the goods on your behalf.


The price you will pay is the price specified on the website. International customers are responsible for their own country’s duties and taxes. Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the service without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of service.

Sale Items

Previous purchases are not eligible for discounts. Sale items can only be returned for an exchange or credit voucher.

To exchange sale items, return them to us in their original condition with the original invoice or receipt as proof of purchase.

Once received, we will issue you a credit voucher or good you wish to exchange for. The credit voucher will be valid for 6 months for product purchase.

Return postage/shipping is at the expense of the purchaser.


For any promotion that requires you to spend a certain amount in order to obtain the promotion, your order must remain above this minimum spend even after returns are processed. If you are returning items that will drop your order total below the minimum spend, you will forfeit your promotional discount or will be charged for any free items you have not returned.

User Comments, Feedback and Other Submission

If, at our request, you send certain specific submissions (for example, contest/giveaway entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Errors, Inaccuracies and Omissions

Occasionally, there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Copyright and Prohibited Uses

The entire content of this site, including but not limited to text, logo, designs and images is the intellectual property of generoCity LLC. You must not use or copy in any manner. Doing so will make you liable for copyright infringement suits filed against you on our behalf.

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using this site or its contents: (1) for any unlawful purpose; (2) to solicit others to perform or participate in any unlawful acts; (3) to violate any international, federal, provincial or state regulations, rules, laws or local ordinances; (4) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (5) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (6) to submit false or misleading information; (7) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the internet; (8) to collect or track the personal information of others; (9) to spam, phish, pharm, pretext, spider, crawl or scrape; (10) for any obscene or immoral purpose; or (11) to interfere with our circumvent the security features of the Service or any related website, other websites, or the internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited rules.

Limitation of Liability

In no case shall generoCity LLC, our owners, directors, vendors, contractors, affiliates, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


Your privacy matters to us.

Personal information is collected when an order is made or when you join our mailing list.

Your information will only be used by generoCity to process your order and to advise you of new products and special offers or events from time to time.

We will not share any of your personal information with third parties other than intermediaries, for example courier companies.

Should you wish to have your details removed from our database, please click the ‘Unsubscribe’ link on any emails you receive from generoCity.


All credit card transactions are handled by PayPal and are SSL encrypted and secure. generoCity does not collect or record any credit card details that you use when purchasing.

Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of service constitutes acceptance of those changes.

Contact Information

Questions about the Terms of Service should be sent to us at


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